House connections
If you go to live in a flat normally an agent will take after all main suppliers and expenses of the whole building that will then be divided for all flat owners or occupants. He will send you an estimate and, at the end of the year, a final balance.
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You still need to contact suppliers for the request of the main connections: as a first thing, you will be requested to fill in a form with personal data and details of the house and send it to the supplier; you can download forms from each of the websites. On the contract you receive you will find a "numero cliente" and a "numero di contratto" . Keep a copy of these numbers: you will always need them when you contact a Call Center for any information or request. We suggest the main suppliers.
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Gas &Power:
Enel,
Iren,
Eni gas & power - Contact Center 24h service (except festivities): 800 900 700
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Garbage tax:
Tarsu is the waste council tax, calculated on area of the house and number of people living.
You must report these information to the "Divisione Servizi Tributari" - form to download on
web site to be posted or sent via fax.
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Water:
Smat is the company that provides water to the City. You will need to contact them if you live in an independent villa or if you have any problem on your bill.
Electricity in Italy
Electricity in Italy is 220 volts, while in the United States it is 110 volts.
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If you plan on using your own 110-volt appliances, you will need a voltage converter, unless your appliance is designed to also work with 220 volts electricity (dual voltage). For example, most laptops and some electric shavers are designed to work both at 110 and 220 volts. Plugging in an appliance that is not designed to run on 220 volts electricity without using voltage converter will most likely kill it. |
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Voltage converters might not be always easy to find in Italy; if you think you will need one, it is a good idea to get it before you leave home.
Regardless of voltage, if your appliance has flat prongs, you will need a plug adapter: Italian sockets are designed to accept round prongs. Do get one before your leave, too!
As a matter of fact, Italian plugs can be of two different sizes. |
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Some socket will take in the plugs with large prongs only, some other will take in the ones with small prongs (more common for small appliances; large prongs are used for demanding appliances such as refrigerators and washing machines). And then there are sockets, like the one pictured in the left, designed to take in any kind of plug. |
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Well, almost any kind... nowadays more and more demanding Italian appliances have "Shuko", or German-style plugs, which need to be plugged in an a special socket, or require a special converter. They are quickly replacing the "large prongs" appliances. However, you don't have to worry about this. It is really a detail. German-style sockets (which are not as common as German-style plugs) will allow you to plug in your small-prong plug adapter just like any regular small-prong socket.
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Telephone
Telecom Italia is the first and biggest company for phone lines, visit the website to find out the variety of offers but contact us to get more information and to be assisted on your first contract at home.
Tim is the mobile phone branch. If you contact other suppliers like Infostrada, Fastweb or Vodafone we can try to give you advice but we don’t have a personal contact to follow you. Payment of bills can be done through your bank account or in a tobacconist shop, as well as online or at the Post Office.
Registry office
Once you moved you have to take your “residenza” to manage all the contracts you will need. To obtain it you have to go to the central council or a local Ufficio Anagrafe to present your Passport and fill in a form.
At the Central Council (Via della Consolata, 23 - openign hours: Monday – Thursday 08:15am – 3.00pm; Friday 8.15am – 1.50pm) you’ll find English speaking employees.
Tax Code for Foreigners (Codice Fiscale)
The tax code identifies a citizen in all dealings, not only of fiscal nature, with the Italian public authorities and other administrations. The tax code is issued by the Italian Revenue Agency (Agenzia delle Entrate). Subjects not resident in Italy may apply for the tax code in different ways. Visit the web site.